Travelodge Golden
• 915 10th Avenue South | Golden, BC | V0A 1H0
Average User Rating:
3.08/10
3.08/10
Recommended by:
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July 2009 — "I like to consider myself a pretty flexable customer, I will endure quite a bit before I complain. When I pulled into town I stopped at a couple of the hotels on the highway and the prices were out of this world. I decided to cruise the city center and see what the town was like, during my quick tour I spotted a Travelodge and popped in. The fellow greeting me was nice, they had a room available and when I asked about supper he suggested next door, (which turned out to be very good). The rate was exceptional compared to the highway rates so I jumped at it. Once I got into the room I discoved why the price was lower...it was very dirty, the floor, the pillows had yellow stains on them, the bed sheet was not fitted, it was just a sheet, in short it was a disturbing place to lay my head, if I were not so tired and needing sleep I would have got my money back and headed to the highway. If you are in golden I do not recommend this hotel, not unless you enjoy a dirty room and a dirty bed. I will not be staying there again."
User Rating
4/10
4/10
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August 2007 — "I've stayed in many $39.95/night fleabag motels and they were far superior than this one priced at $140/night.
* the toilet was broken so every time we flushed it, I needed to take the lid off and jiggle the parts inside to stop the water from running continuously.
* there was no heat in the room despite me turning to the thermostat up before we went to bed. When we got up in the morning it was very cold so I cranked it up to 26C and we finally felt heat.
* the toiletpaper holder was broken so the roll had to sit on the side of the bathtub.
* the shampoo wasn't new. The seal was broken which means someone else used it or the hotel simply refilled the bottle. Either way, that's not sanitary or what I'd expect from a hotel.
* the shower ran either scalding hot or frigid cold.
* over the vanity, only two of the four lightbulbs worked.
I'm not even going to get into the fact the hotel was noisy (I could hear the person staying next to us flush their toilet) and we could hear the rain hitting the wall in the morning.
All the other deficiencies aside, I complained to the young girl at the front desk in the morning about the toilet. Her response was, "Well, how much does a person use the toilet at night anyway?" That's not the point! At $140/night I expect things to be working. She said we should have phoned and had someone come up and look at it. We have children aged 8 years and 4 months. Who'd want people coming up to their room late at night to look at a toilet?
We arrived late in the evening and when we checked in we were told we got one of the last rooms. Her suggestion in the morning was we could have switched rooms. How did we know others were available? And it isn't convenient for us to pack up ourselves and our kids to move to another room in the middle of the night.
We received a 10% discount (and a 10% coupon off our next stay... yeah, right!) but that's far too little compensation for the room we had to endure at the price we paid. 10% is a CAA discount at most hotels! If faced with having to stay in this Travelodge again, I'm certain my family will be more comfortable sleeping in the car."
User Rating
2.17/10
2.17/10
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The Travelodge in Golden is conveniently located in downtown Golden, near Kicking Horse Mountain. Each of the 40 guest rooms is equipped with air conditioning, cable TV and high-speed Internet access, while some of the rooms also feature kitchenettes. Guests enjoy the complimentary continental breakfast.
Breakfast - Complimentary
Kitchenettes
Coffee/Tea Maker
Air Conditioning
High Speed Internet in Rooms
Private Bathrooms
915 10th Avenue South
Golden
BC
V0A 1H0

