Radisson Hotel Winnipeg Downtown

• 288 Portage Ave. | Winnipeg, MB | R3B 0B8
Average User Rating:
7.17/10
Recommended by:
50%
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"Incredible Staff"
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March 2012 — "I would recommend the Radisson to anyone traveling to Winnipeg. My time there this past weekend was wonderful, accented by the incredibly friendly staff on every shift. Smiles were in abundance and kind words accompanied each one. Each staff member was very attentive to any needs I had and worked tirelessly to make my stay there the best that it could be. The front desk and lobby personnel, the restaurant and bar employees, the custodial staff - all were top notch! I will continue to stay at the downtown Radisson on up-coming visits and I am confident that on each stay, I will receive the best service available in the Winnipeg area."

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User Rating
9.50/10

Bathroom Condition
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Safety & Security
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Staff Service
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Value for Money
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"A parking nightmare"
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July 2007 — "My family first stayed at the Radisson in the mid-1970's, then known as the North Star and were most impressed with cleanliness, price, ammenities and superior customer service. We continued to patronize this hotel occasionally for the next thirty years when in the city, and were always satisfied with our experience. Until last week. My wife and daughter were to attend a live performance next door at the MTS Centre, so I booked our reservation on line for my wife and myself, and confirmation was received without delay. Winnipeg's downtown traffic is a nightmare, but I felt once we were parked in the hotel parkade, we could relax. Imagine our reaction when we arrived at the hotel parking ramp only to see a large sign blocking the in-ramp advising us the parkade was closed. We were forced to park in a very narrow loading zone adjacent to the entry door. You could not move forward due to parked cars and you could not back up due to blind spots and speeding one way traffic. Then things got worse. The staff inside the hotel and at the check-in counter were completely dismissive, blase and nonchalant, giving us a hand drawn map of directions to alternate parking facilties as a sop to our predicament. I did get to the alternate parkade, but then the god-awful experience was repeated upon check-out. The hotel's shuttle van was blocking the exit and the single staff person at the check out counter could not locate the driver. My wife had to stand in the street traffic lane and signal me when it was safe to back out. I am aware that hotels have to modernize from time to time, but I think the Radisson has a serious obligation to inform prospective guests about the parking situation when they book their accomodation, and educate the staff to be a bit more empathetic when guests are justifyably disgruntled. The organization promises to refund your money if you were not completely satisfied with your stay, so my next task is to write them. Pending a refund, I seriously doubt if we will stay at any more Radisson hotels."

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User Rating
4.83/10

Bathroom Condition
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Public Spaces
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Room Condition
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Safety & Security
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Staff Service
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Value for Money
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BulletDescription

Centrally located in Winnipeg's centre, the Radisson Winnipeg Downtown is located next to many shopping outlets and museums. The newly renovated 30 storey hotel features an indoor pool, fitness centre, and sauna. A lounge and coffee bar are just some of the amenities that make the hotel ideal for families, or the business oriented.
BulletServices & Amenities

Pool - Indoor

Fitness Facilities

Hot Tub / Jacuzzi / Whirlpool

Restaurant On Site

Pub / Lounge / Bar On Site

Laundry Service or Facilities

Coffee/Tea Maker

Air Conditioning

High Speed Internet in Rooms

Private Bathrooms
BulletLocation Information

288 Portage Ave.
Winnipeg MB R3B 0B8

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