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Quality Inn Hays

• 2810 Vine St. | Hays, KS | 67601
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Average User Rating:
8.50/10
Recommended by:
100%
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November 2007 — "Called the Quality Inn in Hays about an hour before arriving to be sure everything was in order. Was told they had overbooked and had moved us to the Comfort Inn. No big deal. However, not sure why they did not call me instead of waiting for me to call them. The employee I spoke with wanted to verify that I wanted a smoking room. I did not reserve a smoking room ( I never do) and asked her if that was a problem with the Comfort Inn. She told me not to worry about it. When we arrived at the Comfort Inn in Hays, I was told that the only room they had was a smoking room. Again I explained that my reservation did not state a smoking room. They then sent us to the Sleep Inn which was luckily right across the parking lot. The employee there was very accomodating and did have my name on the computer. However, he tried to charge me the rate for the Sleep Inn which was $20.00 more. I explained to him that if I wanted a more expensive room, I would have booked one from the get go. He then agreed to give us the room for the original Quality Inn price. Again he was very nice and professional about it. The room was nice and we could have had a great night had it not been for a bunch of drunk hunters in the room next to ours that were carousing from 2:30 am till the next morning. I mentioned this to the lady at the front desk and was told that someone else had complaint that night also. Apparently nothing was done as the noise did not stop. Too bad, it could have been a nice stay without all the incoveniences."

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User Rating
8.50/10

Bathroom Condition
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BulletDescription

BulletServices & Amenitites

Pool - Indoor

Breakfast - Complimentary

Air Conditioning
BulletLocation Information

2810 Vine St.
Hays KS 67601

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